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Contact us
If you have a comment or question about the Park itself, you can call our customer service helpline on 0800 0722 110 (helpline hours are 8am to 8pm), or email customerservices@queenelizabetholympicpark.co.uk. For concerts and events at London Stadium, see contact details below.
You should always call 999 first if you are in any danger.
You can also follow us on Twitter, find us on Facebook, LinkedIn, and on Instagram.
Venue enquiries
For general enquiries for individual venues, please contact the below:
London Stadium
Email: customerservice@london-stadium.com
Telephone: 020 8522 6001
The Copper Box Arena
Email: copperboxarena@gll.org
Telephone: 020 8221 4900
London Aquatics Centre
Email: londonaquaticscentreinfo@everyoneactive.com
Telephone: 020 8536 3150
Lee Valley Hockey and Tennis Centre
Email: lvhockeyandtennis@gll.org
Telephone: 0300 003 0613
Lee Valley VeloPark:
Email: Lvvelopark@gll.org
Telephone: 0300 003 0613
Riverside East
Email: hello@riverside-east.co.uk
Telephone 020 7160 6370
Corporate enquiries
To get in touch with the London Legacy Development Corporation, the organisation responsible for developing and managing the Park, please use the following details.
Post
You can send post to us at:
London Legacy Development Corporation
Floor 9
5 Endeavour Square
Stratford
E20 1JN
Alternatively, you can email lldcreception@londonlegacy.co.uk.
Calls
It is easier to get in touch with us via email, however if you do need to call, please contact us on 020 3288 1800 Monday – Friday between 9am and 4.30pm. Please be aware we work to a hybrid model and it’s not always possible to answer calls.
Freedom of Information
If you wish to make a request for information held by the London Legacy Development Corporation you do not need to know which Act applies; we will determine the most appropriate legislative procedures for your particular request.
Please go to this page for more information on how to submit a request.
More information
Planning inquiries
The best way to contact us for planning queries is via email on planningenquiries@londonlegacy.co.uk.
Telephone
It is easier to get in touch with us via email. However, if you do need to speak to someone, please dial the main number on 020 3288 1800 and ask for the Planning Policy and Decisions team. We are available Monday-Friday between 9am - 4.30pm. Please be aware we work to a hybrid model and it's not always possible to answer calls.
Press enquiries
For all media enquiries, please call the Press Office on +44 (0)20 3734 9010.
You can find a selection of images for the Park here. If you want to request a specific image, you can contact the Press Office by calling +44 (0) 20 3734 9010, which is staffed 24/7, or emailing press@queenelizabetholympicpark.co.uk, which is staffed during office hours only. Please note, the Press Office cannot deal with general enquiries about the Park from visitors.
Feedback and complaints
The London Legacy Development Corporation is committed to providing a high quality service to everyone we deal with, including visitors to Queen Elizabeth Olympic Park.
In order to do this we need you to give us any comments about our service, and to tell us when we get things wrong.
If you are making a complaint, we want to help you resolve it as quickly as possible. Please contact us at customerservices@queenelizabetholympicpark.co.uk
You can find more information on our complaints policy, including how we handle each complaint, here.
Reporting a Safeguarding issue
As part of our commitment to safeguarding children and vulnerable adults on the Park, we have a dedicated Safeguarding Officer and a mailbox for reporting any issues. If you are concerned about a safeguarding issue on the Park, please email safeguarding@londonlegacy.co.uk
